Cook's been great for massively scaling Apple (and its stock price) up, but the art, vision, and soul of the company is gone. It's just a stock price maximizing lawnmower now, just like every other corporate stock price maximizing lawnmower. If that's what shareholders want, fine, I guess. But I'd be bored just manufacturing the same boring rectangles every year. I think Steve would have been, too.
They shipped AirPods and the Apple Watch during his tenure. And the ahem, Vision Pro. The M-series chips are probably the biggest win for Apple in the past 15 years.
There hasn't been lack of category killers during his stint. If anything they are running out of places on the human body where you can stick a small computer.
Surely the next CEO will hopefully not ruin the company and brand by cramming ads into everything.
The M-series chips are a continuation of the in-house chip design strategy that Steve Jobs initiated in 2008 when Apple acquired P.A.Semi.
So while Cook deserves credit for execution, the roadmap was laid in place by his predecessor.
In the startup and business world you reward execution not ideas. Ideas are easy.
I have an idea for a memristor based neural processor for low power on device AI, but its worthless because I dont have the 9 billion dollars to realize this idea...
> Ideas are easy.
Let's not get into absolutes. Ideas can be as hard or harder than execution. Not many will claim ideas like Special Relativity are easy to come by.
It really depends on the idea and what you're executing. Often in business both the idea and the execution have to work out to captialize. In this case Jobs might have set the direction and Cook capitalized. Both deserve a share of the credit.
Cook is definitely one of the world’s best operators (I think he was COO during Jobs’ tenure). But he is not a visionary by any stretch. Maybe Apple itself does not need a visionary, but I think tech needs one.
Yes, Cook was the COO during Jobs’ tenure.
Before Cook, Apple’s supply chain and manufacturing was a mess—too many of some products and not enough of others.
Back in the day, it was a running joke trying to buy products as an organization—they would announce a new Mac but you couldn’t buy it for 4-6 weeks.
It was Tim Cook who implemented Apple’s build to order system after Dell demonstrated its success. We take it for granted now, but it was a huge development at the time.
The P.A. Semi acquisition was huge of course but we shouldn’t forget during Steve’s absence, Apple used ARM processors in the Newton in the’90s.
> … cramming ads into everything
We don’t even have to wait for a new CEO for that! https://techcrunch.com/2025/10/26/ads-might-be-coming-to-app...
> The M-series chips are probably the biggest win for Apple in the past 15 years.
In a way yes. But from a business perspective there was a significant spike in Mac sales in 2021-2022. It has mostly levelled off and not that massively above what it was back in the Intel days. They probably also inadvertently increased the upgrade cycle too since there is no longer that much point to upgrade more frequently than every 4-5 years for most people.
As proportion of Apple's total revenue Mac is actually lower than what it was back in 2015. Even lower than iPad revenue last quarter (which peaked ~2012 for that matter).
And well.. as great as the M series is they are pretty much just a scaled up A series chips. IIRC my iPhone was already technically faster than my i7 Macbook back in ~2018.
Your point reads as pro Cook to me. We got hardware that decreased obsolescence.
If anything I’d be pissed if Cook was out and the new CEO’s strategy involved making chips that needed upgrades every other year again. Or if they were like, “Macs don’t sell well, let’s cancel the product line.”
I don't necessarily see any reason to attribute this specific outcome to Cook, though. But from a stockholder perspective this is a bit mixed.
Of course Macs are still very profitable compared to what PC makers are making. Now they share a lot of the hardware and software stack with iPad/iPhone. So it shouldn't be too costly to maintain. And well Apple's entire ecosystem is built on them anyway. It's not like anyone besides masochists would consider actually developing apps on iPads...
> I don't necessarily see any reason to attribute this specific outcome to Cook
I do: he was CEO when the outcome was realized. Shouldn’t CEO performance be judged by outcomes the company realizes during their tenure?
Yeah, I suppose there was a point he had to sign off on the decision so there is that. Hard to say if his role amounted to anything more than that (maybe it did).
> judged by outcomes
In a general it depends? Of course in Apple's case its not that ambiguous. But then you have companies like Intel where it seems kind of hard to pinpoint the specific individuals responsible for its demise. e.g. Gelsinger presided over what was probably the company's darkest period (remains to be seen of course) and the situation was reasonably stable when he took over. Is he the one to blame for all of it?
Brian Krzanich was the primary architect of Intel's demise. A huge amount of Intel's problems stem from opting to go with DUV rather than EUV light source for lithography, and this decision was made during Krzanich's tenure. This may have stemmed from Krzanich's lack of technical expertise. Gelsinger was brought in to fix things, but the board of directors got uncomfortable with the amount of money required to fix the problem.
It's not really ambiguous at all. Tim Cook for all his faults did not torpedo the cash cow that is called Apple. For almost half a decade the market cap of AirPods alone exceeded Tesla.
I’m with you. I think Cook has done pretty well. A replacement is not automatically going to be better. I’d wager there’s a good chance we get someone who just wants to squeeze margins rather than invest in risky and logistically complex hardware like the M chips on the Macs.
The AirPods have been my biggest source of tech wonder in recent years.
The noise cancelation features, and now the live translation function? So cool.
> If anything they are running out of places on the human body where you can stick a small computer.
Well when the exterior is full, it's time to look inside!
We call it the Gonad Touch, and we think you’re going to love it.
Apparently the name iBalls was considered, but just well it was rejected. The Gonad Pocket accessory is on hold pending litigation by Borat over his Mankini patents.
The M silicon is the best thing that happened to computing in this millennium, in my opinion. And it will change the future of other OSs.
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Yeah, but a $250 sock though
You don't make a trillion dollar company by selling $2 socks...
Not as a shareholder, but as a customer and user I’m very ok if they just focus on making those rectangles.
Makes no difference to me if Apple does the new “innovative” products or if some other company does it. But if Apple starts getting “visions” and those interfere with the iOS and macOS experience that I have and like now, I’ll be annoyed. I like my MacBook, AirPods, and iPhone how they are now. If they don’t screw these up, great. Anything else is gravy.
I feel your comment subtly implies that if Apple doesn’t start making a self driving car or LLM Siri or robot dog walker or whatever then it’s “boring,” but I strongly feel there is (for all intents and purposes) limitless engineering that could go into refining and gradually expanding their existing ecosystem of products and these efforts would be quite interesting in their own right.
During Cook’s time at the helm, Apple has made major product improvements that greatly improved their value to me including AFS, arm laptop processors, Secure Enclave, camera improvements, and many others.
No. I don’t want Apple to make LLM Siri. I do wish they would become the company unlocking creativity instead of shackling it. I will give you one specific example: iOS has extreme limitations on what it allows app developers to display on the Lock Screen. The area each app gets is limited. What gets displayed and how is very limited. How often the data gets displayed is limited.
This might sound like nitpick. But I guarantee you that if they removed many of these limitations, it will reduce total screen time: because many things that make people unlock their phone can be done from the Lock Screen…if only Apple leadership would allow and incentivize their product and engineering teams. Instead, they want people to force unlocking of the screen to do actual productive tasks because the next thing people instinctively do is…doom scroll. And doom scrolling is profitable for Apple.
It is 2025. I have to unlock and open Google Maps to reliably tell when the next train will arrive. Why? I’ve tried many apps that attempt to fix this. They are all severely limited by the iOS restrictions. Why? What are they optimizing for?
The Camera Roll app is a clusterfuck.
Apple Maps is considering introducing ads.
iOS makes little attempt to tell you about trials: I download an app, I enable the trial, I conclude within minutes this app is not it. Now to cancel, I have to make 5+ taps. Often, I forget until I get the receipt from Apple. You’re telling me no PM at Apple has proposed mechanisms like a reminder or popup a day before my trial ends asking if I want to cancel or keep the subscription? Apple knows after all that I have barely used this app!
I can keep going. Like OP said, it is pretty obvious the focus is on milking the cow. This is unfortunate because Apple’s positioning was to do the right thing for the user who paid a premium for the device. They are increasingly and consistently doing things that makes the CFO happy at the expense of its user base.
How is doomscrolling profitable for Apple?
Frankly I think it’s the opposite - Apple is one of the only BigCo without an advertising based biz model. Unlike say Meta, Apple didn’t profit directly from increased engagement with your iPhone (at least to a sizable extent), they profit when you purchase a new device. This alignment of incentives is what allows Apple to at least marginally prioritize user privacy in a way Meta/ Google just structurally cannot.
Happy to be corrected though, of course :)
40% (and growing) of Apple’s profits are from services. Margins on services are 3x of hardware.
Apple doesn’t make money directly when you doom scroll but a lot of App Store revenue is a by product of people simply using their device in unlocked state.
"vision" would be to do things for the customer
- actually allow privacy, even from apple itself. Like turn off telemetry, not just anonymize it. and opt-in, not opt-out.
- install apps without asking permission
- allow access to your data, for example to export your imessages
Just in general be respectful and polite
Sure fine by me, but the comment I am responding to seems to be longing for a new Jobs like figure that will prioritize “innovation” to take over. I don’t think the GP is talking about an iMessage export feature. We have no reason to believe Jobs himself would care about any of the points you have listed (all of which seem great to me).
For me, I’ve been fine with bean-counter Cook. MacBooks and iPhones are not perfect, but I strongly prefer them to the competition.
Telemetry is opt-in. It asks you during setup.
not all telemetry
some cannot be disabled ("anonymized")
some is still opt-out
just off the top of my head on iphone: settings -> search -> help apple improve search
Isn't the checkbox already ticked though? I'd say that's opt-out. The user must take direct action to avoid telemetry.
It's not a check box, its a button choice ("Share diagnostics" "Don't Share")
It's pretty explicit in intent.
My mistake, I misremembered. s1mplicissimus makes a very good point. What I do remember is it's designed to capture telemetry opt-in of people who aren't savvy and just click next, next, next.
Usually, there's a default blue bordered button and a non-highlighted grey one. Any chance the default blue button says "Share diagnostics"? Because that would still make it an opt-out
With Liquid glAss CarPlay on non touchscreen cars they changed the button colors so that gray is the selected item and blue/green are not selected. Also they changed the back on-screen button to be the default, or sometimes they select the item you want but then a second later change focus to the back button.
When you first use CarPlay there are consent screens so there are definitely people out there who have picked the wrong one.
Technically yes, but most would consider an opt-out some tiny little nearly illegible that confuses the user into allowing it without deselecting. This is a clear choice given to the user. No gimmicky opt-outs.
The problem is Apple’s software quality is the worst it’s ever been while the hardware is the best it’s ever been.
> software quality is the worst it’s ever been
I feel like this is a recency bias. Snow Leopard famously had 'zero new features' so they could focus on cleaning things up.
Yeah, if they did something like that now it might help the software quality.
I've been talking about switching to iOS from Android for over a decade. When Google finally pissed me off enough to get serious last year I just happened to buy my mom an ipad and perform the setup. Bad experience. Then helping my wife with her iphone cemented it: no way. I thought apple would be perfectly polished albeit a little restricted vs android but it was just as janky except in different ways.
> But if Apple starts getting “visions” [...]
I fear it is going to start getting visions of monetization and injecting advertisement and tracking into everything.
I don't see where the growth is coming from unless they start trying to squeeze what they've got entirely dry.
whew that visions is a triple entedre, way to go
> but as a customer and user I’m very ok if they just focus on making those rectangles.
You can get almost the same rectangles at half the price. /s
Most importantly, it seems Cook doesn't love computers and doesn't use many (most?) of Apple products. It shows. Especially with Mac OS.
Does any CEO actually use their own company's products?
The richest and most "powerful" people still have meat-based assistants do all their shit: Take their notes, check their calendars, make their appointments, toast their bread..
And it shows: This is how you get features like "Edge Light" and an Invites app before fixing basic functionality that the peasants rely upon. Like how we get the weird iOS Journal app even though Notes could have done all that if they had improved it a bit.
Steve Jobs was probably one of the few people in charge who actually used his company's own products. You need someone who's annoyed with the status quo enough to make a company to solve it, not just someone elected by a board.
Hm I live and breathe our product portfolio. That is the entire reason for me waking up for work every day. I do consider myself a 'product' CEO though and passion for great products is what keeps me in tech.
Kudos to that! I kid you not: yesterday I used bing to search for “CRA my business account” (Canadian IRS equivalent) to set up some payments and the first result below copilot was a phishing site with a cloned UI! Makes me thankful for services like yours (and angry about the other things).
I also use your product. Pretty good!
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The opposite problem can happen- the CEO uses the product all the time and becomes blind to problems. “It has always worked that way”, or “who would want to do that!?”” are much more common than pure apathy.
Example: Bill Gates and the weird keyboard shortcuts that Exchange had.
The "C:/Users" folder on Windows used to be "C:/Documents and Settings"
I remember Bill Gates got that to be changed after an e-mail rant he wrote about how bad Windows had become. This was 2002 or so.
That's literally not true though???
I don't know how you even come to that kind of conclusion at all actually.
> I don't know how you even come to that kind of conclusion at all actually.
Because most products, including iOS/macOS now, have glaring annoyances or shortcomings that have gone unfixed for a long time.
If Tim Cook or even Craig Federighi etc. actually used iOS/macOS in their day to day lives, they would have run into those issues sooner or later and they'd be fixed in a day.
(Hyperbole is a thing but the point stands)
> Does any CEO
Plenty of CEOs do. The comment you replied to already questioned Tim Cook's usage of Apple products.
Most Apple executives are probably using a Mac. Most engineers at Apple probably code on a Mac. Most engineers in the Bay already use Macs and have been using them for many years.
Such a silly comment. Is your theory that everyone with any decision making authority at Apple doesn't actually use the product? Even when it comes to "glaring annoyances or shortcomings"?
So odd of you to frame this as some sort of personal outrage. Like I'm so annoyed by this "glaring issue" on my device clearly the people working on this don't even use it or "it would be fixed in a day". Lol. Maybe people who actually have to get things done at a trillion dollar company don't have the same constraints as you, or relatedly, the luxury to obsess over your so-called glaring issues.
It’s not a silly comment, both macOS and iOS have been decaying into dog shit over the years from obvious bugs that anyone who uses the apps and features being sold would run into very quickly.
Tim and other executives might be using their devices as email machines, but it’s not obvious they’re using everything they’re quite literally selling us.
A few random examples:
1: The iOS keyboard is literally broken https://m.youtube.com/watch?v=hksVvXONrIo&pp=ygUQaW9zIGtleWJ...
2: The Music app is barely functional, and will regularly fail to play music. Here it is bugging out, and stacking multiple album covers https://imgur.com/a/Sg8oU1p
3: Offloading an app does not actually save any space https://imgur.com/a/l9vxnhO
There’s so many more, and none of these examples are edge cases.
> So odd of you to frame this as some sort of personal outrage.
Hey you try waiting 5+ years on a bug report/feature request for a simple thing. Or things like a rendering bug that survives all year throughout beta into the X.1 release (see the Tahoe Contacts app)
You'd give up. This "outrage" is all the outlet we have left. Shame the system that lets such crap get through!
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Elon Musk uses X every other minutes and everybody wants him to stop.
> Does any CEO actually use their own company's products?
...yes? Quite often?
I'm all for ragging on CEOs but this seems misguided. The CEO has been a user of the core product at every company I've ever worked for.
If you think Tim Cook is pulling a Samsung Galaxy out of his pocket, I don't know what to tell you.
> If you think Tim Cook is pulling a Samsung Galaxy out of his pocket, I don't know what to tell you.
He should. He should literally be using competitors for real work, at least half of the time, deep in their ecosystem, to understand where Apple products need to improve.
Same can be said about using iPhone, look:
"Should Tim Cook use iPhone?"
>He should. He should literally be using iPhones for real work, at least half of the time, deep in their ecosystem, to understand where Apple products need to improve.
I see no contradictions here. Half of the time + half of the time = total time he has at his disposal to be using devices.
What's funny is I was doing online shopping from a national chain and got so frustrated by the UX that I gave up.
I thought : If only the CEO would dogfood this instead of farming it out to their lackeys/gofers/personal assistants, etc...
Instead these poor people deal with stuff like that (if they're doing online shit).
"Privatize the profit, socialize the (pain in the ass enshittification, or whatever)."
Is this some parody of bad social critique? You know not every trope applies in all cases, right? A greedy CEO not using his own product doesn't readily apply the higher in the value chain you get. You replied to a comment mentioning how it's obviously silly to think Tim Cook uses a Samsung Galaxy. Yet it seems like maybe you missed the point... or do you also think decision makers at Apple are using Samsung Galaxy or Google Pixel phones? Or Windows surfaces or Dell laptops instead of MacBooks? Or maybe there is some designer bespoke OS or Ferrari level brand equivalent you are privy to that I'm missing? Or is your theory that he is so wealthy his use of personal butlers and subordinates ensures he never does any computing himself? He never sends a text or gets a personal phone call, or if he does some man-servant picks it up so he doesn't have to deal with the iOS interface that has been clearly designed for "poor people"?
Then the ending comment that again can't seem to distinguish a generalized slogan re a broad social grievance with a specific claim or discussion. And the sense of personal victimization. Because something is annoying you, well clearly you are being taken advantage of. You didn't even contribute anything pertinent to the discussion except to complain about a wholly unrelated UX experience, only to limply tie it together by doing nothing more than conclude that obviously both CEOs are richer than you are.
MacOs and iOs are going off the rails. It is clear the CEO is not providing a vision, not guiding the direction, and not assuring the quality of those products.
While not as bad as Windows, which has way too many chefs in the kitchen, it is getting there.
Cook reportedly uses all of Apple’s products, including the Mac: https://www.theverge.com/2024/10/22/24276142/tim-cook-wsj-in...
Never seen him wear the sock yet. Perhaps too soon.
Well he’s not going to wake up in the mornings and do his emails on a Thinkpad is he?
Sorry, are you suggesting that Cook doesn't use a computer in his day-to-day work, or has a Windows PC or Linux box in his office? Somehow I doubt that.
(It's "macOS", BTW.)
Cook is on record in 2012 as using an iPad for 80% of his work, which mostly involves communication activities such as making decisions, responding to emails, and viewing documents. With how Apple has since then differentiated iPadOS and released accessories to make the iPad more laptop like, I'd guess that percentage has only increased.
The iPad was launched in 2010 and seen as a device to play around with - a big ipod. Two years later they were in the midst of the big push for using iPads for business, in hospitals, in cafes to replace PoS, in factories, etc. So you say the CEO of Apple uses it for work, if it's good enough for him it's good enough for you. I highly doubt he doesn't use an actual computer.
> if it's good enough for him it's good enough for you
Strange argument. e.g. Warren Buffet allegedly doesn't even have a computer.
Most people don't really have a team of assistants and other subordinates extracting and processing all of the information they might need to make high level decisions. And I'm pretty sure the employees doing that are generally using actual computers rather than tablets for most stuff.
He’s a CEO with a strong C suite backing him. I doubt Tim Cook has a need for an actual computer. I struggle to think of why he’d need one to perform his job duties.
It’s called eating your own dogfood
I read it as "macOS is so full of issues that there's no way the CEO uses computers at all or he would have done something about it"
I would agree with this.
Jobs blasted folks for bad experiences, whereas I get tripped up by updates making me run through the OOBE, that doesn't contain anything, because its already set up.
The last update ran through the "connect to WiFi" process, and failed because it was already set up and connected to WiFi, but blocked everything until I managed to get through the pointless Next Next Next process. It felt like Windows in 2000.
It'd be interesting to get a new CEO that gets organically exposed to the same corner-cases roulette you play on a MBP with an actual second screen attached. After more than a decade of straying from the happy path I gave up and was bullied into clamshell mode for my own sanity.
Somehow I doubt he has is emails printed out and response by dictations ;)
The best Apple products that I have bought werde made in the Cook area. The M* MacBooks changed the game in terms of overall package. It's hard to overstate how much better I think they are than what was around during Jobs times and the gap has been closing only very slowly.
Whatever he facilitated, it worked for me. Execution matters.
You forget, the camera gets better every year!
I've had an iphone for 15 years. I mean, it's fine...i just wish there was incentive for durability and sustainability v's replace it every 12-24 months. I guess sustainability concerns at Apple ends at ensuring their stock price is sustainable.
What do you do with your phones that it doesn't last more than 24 months? I've had only two iPhones for almost 11 years. An iphone 6s and currently an iPhone 13 mini there entire time. They're solidly reliable
The camera iterates significantly every other year. My kid plays baseball, from little league to now high school ball. The pictures I can take on my iPhone are incredible. (I’d do the same thing with a Pixel or Samsung if I was a Android person)
My work phones are typically on a 4-5 year cycle. I’m currently carrying a 12 or 13 pro. I would have upgraded early for USB-C with that phone, but MagSafe is good enough.
Same here. Had a 7 for years. Upgraded to a 13. So far not felt the need to upgrade.
I compare this to when I had an 3G and the 4 came out. The gap between the two was so huge that I upgraded quickly. Reminded me of how quickly PCs evolved in the 90s.
The difference was “hang on let me pull over” to “just do it live!”.
With 4G, you could actually do something quickly.
24 months is on the low end. But I definitely feel the need to replace every 3-ish years, solely for the camera. I have kids and I want better photos.
“feeling the need to replace it because a better one is available” is not a product reliability or longevity issue!
I have a SLR for that.
You have kids? I want pictures At random points throughout the day while doing random things, every day. I’m not a photographer that keeps a SLR camera on me at all times.
I don't see the need to photograph every second of their life, 50 years old over here, having gone through times when taking kids pictures were limited to 12, 24 and 36 attempts.
My only two iPhones have been the iPhone SE 2016, and the 13 mini.
I miss the SE but the 13 mini is really nice too. It's a shame because the SE is still perfectly capable of running most software I use on a phone, but that software has just gotten more inefficient over time.
Apple says they stopped producing minis because they didn't sell. It seems they sold relatively better than the Air, and pretty much everyone I know who still uses a device of "13" or earlier generation, is on a mini. That's about 5 people just in my social circle still on a 13 Mini, and 0 people on any other non-Mini 13th or older generation. I reckon that's the real reason they stopped making them, people who use them, are willing to stay with their phones for much longer periods. Could also be that they break less due to being smaller.
Yes. The kind of people who use iPhone minis are generally more reasonable and won't spent too much time doomscrolling on them or overusing them for random stuff (like pretending you are a good photographer).
In that sense they are very bad customers because they won't upgrade for social status reason or just novelty. They actually need to come up with something that is worthwhile, which is pretty hard. That being said, I'm pretty sure many of those users would upgrade if they could keep the small format and make it more reasonably affordable by removing most of "useless" stuff. It seems like they tried that with the air (no multiple cameras, no multiple speakers) but they made it too big and went with thinness for feeling points. They could have just kept it reasonably sized (under 6") and designed the internals in the same way while keeping it flat but not too thick.
I think Apple is a bit lost because their design focus too much on looks/feelings and social status points. They lack the focus that Apple products used to have, this is what made them interesting: deceptively simple in presentation but actually providing everything that you need without going crazy on the gimmicks.
As it is, one wonders why he should go with an iPhone. They are just chasing specs sheet points, trying to maximise the amounts of stuff they can put on the phone in order to create the appearance of "value". At this game they get destroyed by competitors like Samsung and even more the Chinese. Before, one could argue for an iPhone because of the CPU lead or the software but nowadays none of those things really matters or can even be considered an advantage.
Apple will keep selling lot's of iPhone because they are still somewhat the "hip" brand and people really don't like to change habits. But they are going to need to provide more value in the long term. Since the high-end doesn't meaningfully evolve anymore, brands have started a price war and Apple will definitely need to adapt if it doesn't want to have its crown stollen. In the US they have some time, but I think they are already losing ground in the EU and China has clearly stopped caring about their devices.
I have the 22 SE and I suspect I’ll get 3 more years out of it before they EOL it. I would have bought the 16e if it wasn’t such a blatant money grab. Touch ID is going to be hard to give up
Touch ID is going to be hard to give up
I'm kind of the opposite, I would never want to go back to Touch ID. It's so nice that you can set your notifications to be private by default, but the contents will be revealed when you glance at the phone.
I think it really matters how you store your phone as to the usefulness of Touch ID. Someone storing it in their front pocket will have it always available in an ideal position to unlock on grab, whereas someone storing it anywhere that doesn't lock it in a position like that is going to see less benefit of being able to unlock the thing as they grab it.
I just had to get a new phone old was a 2020 SE (Previous was a 6S plus) so 5 years.
The new phone is FaceId ioty is much less reliable than touch id. With touch it just fails if I have wet hands or in cold weather with gloves, faceId fails in many places.
Agreed, pulling the phone out of a pocket with my thumb on the home button and having it unlocked and ready to use by the time I look at it is is ideal.
Much better than having to pull it out, hold in in a way that it can see my face, then swipe up, then wait for the stupid animation at the top of the screen to finish and the actual unlock to occur and then finally be able to use the device.
Since 2010: 3GS, 6S and now an SE. All of them were dropped, submerged and generally knocked around. The SE fell off the top of a moving vehicle. I do use an Otter case.
Similar -- I'm currently nursing a 13 mini (the lightning port barely works, so I'm on magsafe). and before that I had an iPhone XS I think -- that one I managed to break the screen (the only time I've ever done that, I dropped it in a metal elevator). I replaced the screen but it was never the same.
So I didn't go 11 years on two models, more like 7 years or so. But I'm definitely not on the two-years-and-upgrade plan.
I had a 12 mini for 5 years, it was a really lucky year to buy one because of MagSafe. The lightning ports just don’t hold up as well as the rest of it.
Did you try cleaning the lightning port out with a toothpick or something? Mine was full of lint and now it works like new.
Thanks, I did. Maybe I just have linty pockets? It can charge sometimes if I press the lightning cable end down or up just so. And that gets a little better maybe if I toothpick it, but only maybe and only for one or two times?
I’ve had a 6+ and a 12. I guess 18 should be coming along soon, maybe it will be with an upgrade. But the 12 still feels… I dunno, really quite good.
I’ve also had it in a case the whole time, if I opened a box and found this thing I don’t think I’d be unhappy. Other than the inevitable gunk that gets in the speakers and the charging hole, it could be new…
I guess it is a race between battery health (80%) and update incompatibility, to see what will kill the thing.
I was using an iPhone 7 up to this year when I got a new 17. The 7 just kept on trucking for a long time, even if the battery did suffer near the end.
Oh my, I have found my soulmate on hacker news <3
Its a threesome! (cringe) Yes, our iPhones really get pounded on and end up with so much street credibility as they look like they were shot with bullets but they keep working.
>> What do you do with your phones that it doesn't last more than 24 months?
Not an Apple product user, but my wife and kids are, and... install the OS upgrade? That pretty much bricked 2 of our phones and a friend's as well.
“Pretty much bricked” sounds a lot like “didn’t brick”
I think a more charitable reading is that OS upgrades left their devices barely usable to the point of having to be replaced. I'm not a big Apple person so don't have personal experience but have heard similar stories from multiple other people, that OS upgrades wrecked the old devices they were still using.
Two iPads, an iPod Touch and an iPhone of mine have been made unusable by OS updates. If Apple had made the cutoff just one OS version sooner, then they would still feel snappy to use. They’re not actually bricked, but completely unusable and essentially e-waste.
In the real world I don't know anyone replacing their phone every 24 months. Usually people keep a phone for 3-4 years and then it gets given to kids/someone else for another few years usage. I doubt any significant number of people are chucking their 1 year old iphone in a draw to sit unused after they get the next one.
With easier to replace batteries and 3.5mm headphone jacks, I'd wager the secondary market service life would be 2-3 times longer.
Not to mention the e-waste from non-repairable battery-based devices like air-pods.
Corporation make planned obsolescence decisions that happen to benefit themselves, then can dress it up as "water resistance".
Wouldn't be so bad but Apple's anti-consumer decisions are unfortunately imitated.
What you describe as pro-consumer is only pro to some consumers, because they come with extra weight, size, and case compromises that every consumer would non-optionally be stuck with. I’d agree with you if we were in some no-compromise world or if there there was significant evidence that Apple wasn’t designing these phones within an inch of their pan-dimensional budget (size, weight, durability, hardware, battery life, etc) and leaving a bunch of room on the table, but that’s an unfounded and easily disproven theory.
I would be okay with being "stuck" with a replacement battery and a 3.5mm jack. That's a compromise I'd be wiling to take; but at the end of the day it's all about profit.
As PP noted, the tradeoff is vs. making things thinner and more waterproof.
I'm OK with wireless charging and using the USB port for audio or other purposes, though occasionally I want to use wired Ethernet or Thunderbolt displays at the same time as wired audio, and I also use a wired charge/audio dongle as a car adapter (though there are wireless chargers available.)
You might be willing to, but the product might be more attractive to millions out there if they didn’t have these items. You can say that is about profit but it is also about making a better product, weighed by what customers want in aggregate.
It's easy to replace the battery once every three years at a repair shop.
And the 3.5mm<->USB-C dongle works perfectly and is tiny.
I know some people (me included) who get a new phone frequently, but it usually works by shifting down devices down the family. E.g. our daughter, my parents, and some of my in-laws all have devices shifted down from person to person.
I'm on my fourth iPhone in 13 years and have never replaced a phone because of anything related to physical damage. I'd still be on my third but T-Mobile offered such a large trade-in value for my 2020 SE that upgrading was the same price as replacing the battery.
So you replaced your perfectly functional phone because they made the battery (a consumable) too expensive to replace?
The issue with batteries on older iPhones isn't even replacing the battery. Apple will do it for like $80 bucks or so out of warranty. That's WAY cheaper than a new phone.
But every new OS version manages to use more CPU and GPU and burn down that battery faster even if it's brand new, since the older chips have to work harder to run them than they had to work to run the older OSes.
I replaced my battery which was showing around 83% of original capacity last year, in a 3-4 year old phone. I was skeptical of the 83% reported number. Nope. The new battery didn't last much longer, nowhere close to how long it lasted on the OS it shipped with.
(This software-cpu-bloat is not unique to Apple. My Pixel, after 4 years or so, was practically unusable just from the amount of background shit the CPU was doing, compared to when it was new.)
Yes software bloat and lack of optimisation is the problem. But this is exactly why Apple is full of shit. They pretend to do and know better by forcing updates and locking down your ability to install/manage software as you see fit; yet you do not get any meaningful value in exchange.
All the App Store discourse would be moot if they clearly enforced a minimum software quality but they are way too greedy to actually do that. So in the end you are subjected to the same software bloat as Android but you just pay more for the device.
Pixels get slow because they have very weak CPUs to begin with. If you had gone with a Samsung the experience would be much better (not too different than that of an iPhone, even though the look is of a different taste).
You make a point, but it’s hard to square valuing sustainability with that kind of personal replacement rate when the supported life is several years. That said, your old phone is either being resold or parted, and and the valuable materials from unusable parts are recovered through disassembly.
Years ago the wisdom was that money was in software instead of hardware but for some reasons OSes and their updates became free.
If the incentive is for consumers to buy more devices the incentive change.
If the incentive is for consumers to buy more devices the incentive change.
I think it also has to do with the shift in computing population. It was easy to convince tech people to buy a new OS based on a feature list. When computers became more widely used, it became harder and harder. E.g. when OS X still had paid upgrades, it was very hard to convince non-tech family to buy the update. Buying a new device is easier, because the features are immediately visible to people and carrying a newer devices is also a form of social signaling.
At the same time, the internet became far more hostile and running an OS that has all the security updates is important. So, it's easier to get people to update when the updates are free.
I feel like there are a lot of iPhone features being slept on. Pairing Shortcuts and Apple Intelligence lets a grandma do some powerful work that she could never have done five years ago.
I use my iPhones for five years minimum, same goes for laptops. I’m unsure what your issue is here.
I’m on my 13 pro max now and will be at least for another year or two.
This is absurd. I’ve kept an iPhone 12 for 4 years, only replacing it last month with a 17 Pro.
Throughout that time my 5 year old phone got every OS and security update. And it’ll get the OS update in 2026 as well. So the phone released in 2020 gets software updates till 2027 - 7 years. The main issue that makes people want to upgrade is battery life degrading. Good thing Apple offers cheap and quick battery replacements in store. I replaced my battery at the 2 year mark for a small amount of money and it felt like a new phone.
What more could Apple possibly do to make their devices more sustainable? The processors are insanely overpowered, so they don’t feel slow. The batteries are easy to replace. The software updates are there. Being a bit cynical, Apple only making small incremental changes each year reduces the need to upgrade even further.
If people want to replace their devices every year or two that’s on them, not Apple.
they also added a filesystem to the phone.
My iPhones last at least 3-4 years.
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it's saying a lot about the industry in that even given the above, Apple still has way more art/vision/soul than any other tech company out there...
In a company founded by a visionary, it takes a surprisingly long time to squander all the internal culture after that person's departure. I would assume the larger the company was at that moment, the longer it takes.